
During the 2 hour flight, she did the majority of the talking. In between her pauses, I would only ask her more questions. She answered away, and then waited for my next one. She loved it! After the flight, she gave me a big hug, and even though she did all of the talking, told me that I was one of the nicest, most interesting people that she has ever met.
I could have just sat back, relaxed, listened to my personal development CD’s on my MP3 Player, but instead I sat there listening, using the SOFTNER Technique. Because I only spoke for about 10% of the time, and even that was just asking questions, she sensed that I had a sincere interest in her. Also, people very seldom have the opportunity to just talk about themselves, something everyone loves to do. I found out about her family life, her childhood, why she chose her line of work, you get the idea.
I was able to create a strong connection by just asking questions and listening to her using the SOFTNER Technique. The next time you find yourself in a similar situation, take a step back, and just ask questions. You may realize that you have very little patience and get easily bored around conversations that aren’t centered around you.